Terms and Conditions

1. Introduction

Welcome to Cleanwise Solutions Ltd. These Terms and Conditions govern your use of our website and the services we provide in house cleaning, including residential cleaning, commercial cleaning, deep cleaning, carpet and upholstery cleaning, window cleaning, and end-of-tenancy cleaning.

By using our website or engaging our services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.

2. Company Information

Cleanwise Solutions Ltd

47 Highgate Road, Suite 3B

London, Greater London

NW5 1RH

United Kingdom

3. Services

We provide the following cleaning services:

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• Residential Cleaning
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• Commercial Cleaning
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• Deep Cleaning
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• Carpet and Upholstery Cleaning
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• Window Cleaning
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• End-of-Tenancy Cleaning
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Service details, prices, and availability are subject to change without prior notice. We reserve the right to refuse service for any reason at our discretion.

4. Booking and Payment

All bookings must be confirmed before the scheduled service date. Payment terms will be provided during the booking process.

Payments must be made in full unless otherwise stated. Late payments may incur additional charges or cause suspension of services.

5. Cancellation and Rescheduling

Clients may cancel or reschedule a booking subject to the following conditions:

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• Cancellations made less than 48 hours before the scheduled appointment may be subject to a fee.
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• Rescheduling requests should be made as early as possible to accommodate availability.
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• Failure to provide access or confirm booking may result in cancellation without refund.
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6. Liability

Cleanwise Solutions Ltd takes reasonable care to provide high-quality cleaning services. However, we are not liable for:

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• Damage resulting from pre-existing conditions, fragile items, or incorrect client instructions.
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• Loss or damage to items not disclosed or insured separately.
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• Any indirect, incidental, or consequential damages arising from our services.
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Clients are responsible for securing valuables and informing us of any particular concerns before service delivery.

7. Privacy and Data Protection

We collect and use personal information solely for the purpose of providing our cleaning services. We maintain strict confidentiality and adhere to applicable data protection laws regarding your information.

Personal data will not be shared with third parties without explicit consent, except where required by law.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Cleanwise Solutions Ltd or its licensors. Unauthorized use or reproduction is prohibited.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in London.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at our registered address: