['Privacy Policy\n\nAt Cleanwise Solutions Ltd, we are committed to protecting your privacy and ensuring the security of your personal information when you use our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when you engage with our services, such as residential cleaning, commercial cleaning, deep cleaning, carpet and upholstery cleaning, window cleaning, and end-of-tenancy cleaning. This may include your name, address, phone number, email, payment details, and any additional information necessary to provide our cleaning services effectively.\n\nHow We Use Your Information \nYour personal data is used solely for the purposes of delivering our services, processing payments, managing bookings, responding to inquiries, and improving your user experience on our platform. We may also use your contact information to send you updates or service-related communications, ensuring you are informed about your appointments and any relevant changes.\n\nData Sharing and Disclosure \nCleanwise Solutions Ltd does not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating the business, such as payment processors or scheduling services, under strict confidentiality agreements. We may also disclose data if required by law or to protect our rights and property.\n\nData Retention \nWe retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.\n\nYour Rights Under GDPR \nYou have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You may also request data portability or withdraw your consent at any time where consent is the basis for processing. To exercise these rights or make any privacy-related inquiries, please contact us by writing to: \nCleanwise Solutions Ltd \n47 Highgate Road \nSuite 3B \nLondon, Greater London NW5 1RH \nUnited Kingdom\n\nSecurity Measures \nWe implement appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to maintain a high standard of data protection.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve service functionality. You can control cookie preferences through your browser settings. For detailed information about our cookie use, please refer to our Cookie Policy available on the site.\n\nThird-Party Links \nOur platform may contain links to third-party websites or services that are not operated by Cleanwise Solutions Ltd. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.\n\nChildren’s Privacy \nOur services are not directed towards individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe that we have inadvertently collected data from a minor, please contact us so we can promptly remove such information.\n\nChanges to This Privacy Policy \nWe reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant updates will be communicated on our platform. Continued use of our services after changes indicates acceptance of the revised policy.\n\nContact Us \nFor any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: \n \nCleanwise Solutions Ltd \n47 Highgate Road \nSuite 3B \nLondon, Greater London NW5 1RH \nUnited Kingdom \nPhone: +44 20 7284 5312\n\nThank you for trusting Cleanwise Solutions Ltd with your cleaning needs. We value your privacy and are dedicated to protecting your information.', 0.0013464, 'gpt-4.1-mini']